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NordStar Airlines warns of fraud risk 28.03.2019

NordStar Airlines warns of fraud risk

Fraud incidents affecting passengers and partners of NordStar Airlines are reported today. Offenders disseminate emails pretending to be from airlines’ employees and inviting recipients to download archive files that allegedly contain order notification. Instead, the message contains virus.

Please be aware that NordStar Airlines never sent such emails. All messages on behalf of our airlines are always sent using the domain name @nordstar.ru.

Please stay alert and never open emails from unknown addresses nor follow shady links or download untrustworthy files.

In case of doubt when receiving email pretending to be from NordStar Airlines please clarify information in our Contact Center at 8-800-700-8-007 (free of charge within the Russian Federation) or at short number *0887 (free of charge and available only in Russia for clients of the mobile networks Beeline, Megafon, MTS and Tele2).

Internal investigation is held pertaining to identified fraud incidents.


NordStar Airlines is a Russian airline belonging to MMC Norilsk Nickel PJSC group of companies.

NordStar Airlines ranks among the largest Russian air carriers with passengers turnover exceeding one million people per year. Since 2017 the airline successfully underwent IATA Operational Safety Audit and was included to IOSA registry.

The aircraft fleet consists of Boeing 737-800 medium-range airplanes and ATR 42-500 turbo-prop aircrafts. NordStar Airlines regular flights geography comprises more than 50 regular flight directions from Russian and foreign cities and towns. The base airports are Domodedovo (Moscow) and Yemelyanovo (Krasnoyarsk).

According to the results of the year 2018 passengers flow of NordStar Airlines was 1 million 444 thousand people.

A wide range of services and supplementary features are available to passengers of NordStar Airlines including loyalty programs for legal entities and physical persons, which allows you to accumulate miles for the flights performed and purchase award flight tickets.


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