Contents

1. General provisions

2. Reservation of passenger, baggage, cargo transportation

3. Documents issue for passenger, baggage, cargo transportation

4. Rights and obligations of the carrier and a passenger

5. Termination of a passenger air transportation agreement, cargo transportation agreement

6. Ticket

7. Schedule, schedule change, flight delay and cancellation, transportation route, transportation route alteration

8. Air transportation and passengers service

9. Transportation of specific categories of passengers

10. Passengers’ stop-over along transportation route

11. Transportation of passengers on privileged terms

12. Baggage transportation

13. Peculiarities of transportation of certain catgories of baggage

14. Cargo transportation

15. Administrative formalities

16. Refund of amounts paid for transportation

17. Procedure for making claims and bringing lawsuits

18. Liability

19. Appendix