Administrative formalities

Administrative formalities

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15.1. General Requirements

15.1.1.Passengers arriving to the Russian Federation, passengers departing from the Russian Federation and passengers in transit/transfer with a landing in the territory of the Russian Federation and baggage brought into the Russian Federation or taken out of the Russian Federation are subject to passport, customs and other requirements set forth in accordance with the legislation of the Russian Federation.

15.1.2. A passenger shall be obliged to comply with laws and other regulations of competent governmental authorities of the country, from/to/through the territory of which air transportation of the passenger and baggage is carried out, including compliance with requirements for assurance of aviation safety and requirements of customs, sanitary-quarantine, immigration, veterinary, phytosanitary, foreign exchange and other types of control.

15.1.3. When passing through border, customs and sanitary-quarantine control, a passenger shall comply with requirements of relevant state regulating authorities.

15.1.4. A passenger shall present at border checkpoints all exit/entry, health and other documents required by competent state authorities of the country, from/to/through the territory of which air transportation of the passenger and baggage is carried out.

15.1.5. Passengers are solely responsible for settlement of their relations with state regulating authorities arising in relation to international transportation of passengers and baggage and such settlement shall in no case be the Carrier’s responsibility.

15.1.6. The Carrier is not responsible for availability, accuracy and correct execution of documents presented in air transportation of the passenger and baggage and issued by competent governmental authorities.

15.1.7. The Carrier shall have the right to refuse from air transportation of a passenger and baggage if the transportation documents presented by the passenger are incomplete or incorrectly executed. The Carrier shall not be liable to reimburse any expenses incurred by the passenger due to his/her failure to comply with requirements of state regulating authorities relating to air transportation of passengers and baggage.

15.1.8. The Carrier shall not be liable for late arrival of a passenger for the flight as a result of passing through border, customs, sanitary-quarantine, veterinary, phytosanitary and other control.

15.2. Payment of Fines and Other Expenses

15.2.1. If competent governmental authorities oblige the Carrier to return to the airport of departure or to any other airport a passenger who was refused entry into a destination, transfer or transit country, the passenger or an entity issued his/her invitation shall be obliged to reimburse all expenses incurred by the Carrier in relation to this transportation. The passenger shall also be obliged to reimburse any other expenses (fines, charges) incurred by the Carrier as a result of such refusal of entry to the destination, transfer or transit country.

15.2.2. The Carrier shall have the right to demand compensation of damage and use any amounts paid by the passenger (or by an entity which purchased his/her ticket) for the unused carriage or any other amounts paid by the passenger or the entity paid for the passenger ticket, which are at the Carrier’s disposal, for payment of the relevant tariff and reimbursement of all expenses relating to the deportation of this passenger upon demand of competent authorities.

15.3. Pre-flight inspection, customs control, security control

15.3.1. In order to ensure security of passengers and crew members of a aircraft, the aircraft, its onboard stock, passengers, baggage, including carry-on luggage, and cargoes must undergo a pre-flight inspection.

15.3.2. While going through customs control the passenger shall fulfill requirements of state customs authorities, be present at pre-flight inspection of his/her checked baggage and carry-on luggage. A pre-flight inspection of baggage and carry-on luggage shall be carried out only in the presence of the passenger. In emergency situations, in the event there is any suspicion that baggage contains any dangerous substances or items prohibited for transportation on civil aircrafts, a pre-flight inspection may be carried out without the passenger’s presence.

15.3.3. Personal search of a passenger is carried out within the limits required for discovering weapons, ammunition, dangerous substances and items prohibited for transportation by air. Personal search of passengers must be carried out in the following cases:

1. receipt of notification of a planned hijacking (seizure) of a certain flight or going in a critical direction;
2. receipt of notification that a passenger has weapons, ammunition, explosive and dangerous substances and items prohibited for transportation on him/her;
3. discovery of weapons, ammunition, explosive devices, explosive and dangerous substances and items prohibited for transportation in the passenger’s carry-on luggage;
4. detection through personal observation or in the process of profiling by employees of the Aviation Security Service of signs of suspicious behavior or actions of the passenger evidencing his/her criminal intents or possible possession of weapons, ammunition, dangerous substances and items prohibited for transportation.

15.3.4. If a passenger refuses from a pre-flight inspection, the Carrier shall be entitled to refuse him/her of transportation considering the refusal as voluntary. The Carrier shall not be liable to the passenger in relation of such refusal of transportation, other than obligations to refund the cost of unperformed transportation.

15.3.5. A passenger shall be obliged to fulfill requirements of the Federal Security Service, aviation security services of the airport and the Carrier and services having special statutory tasks.

15.3.6. Any dangerous substances and items discovered in a pre-flight inspection of passengers of international flights, which may be used as a weapon for attacking passengers and the crew but allowed for transportation by the Rules of International Air Service and customs authorities shall be withdrawn for the duration of the flight and carried in baggage compartments of the aircraft of which the commander of the aircraft shall be informed. Withdrawn items shall be given back to their owners upon arrival to the destination airport outside the territory of the airfield.

15.3.7. Weapons, ammunition, explosive and dangerous substances and items prohibited for transportation across the RF state border discovered by the Aviation Security Service of the airlines on passengers of international lights as well as persons attempting to carry prohibited items across the border shall be transferred to law enforcement and customs authorities.

15.4. Provision of certificates of flight

15.4.1. In case an official request is made by enterprises, organizations or institutions and natural persons for information on flights of the airlines, air tickets sold, delays in departure (arrival), the Carrier shall issue a written certificate containing the requested information at a charge.

15.4.2. Certificates shall be given to natural persons upon producing a passport or substituting identification document or sent via Russian mail.

15.4.3. In case of an official request by enterprises, organizations, institutions or natural persons for information on the calculation of the cost of transportation of a passenger over the territory of the RF by the carrier’s flight, the Carrier shall issue the certificate confirming the calculation of the cost of transportation at a charge. The Carrier shall not issue certificates of the cost of transportation of passengers over the territory of the RF on the Carrier’s charter flights, if the agreement of the customer ordering the charter flight does not specify the cost of one seat or the cost of transportation of one passenger.